Shipping & Policies
Shipping
Processing time
The time I need to prepare an order for shipping varies. For details, see individual items.
Customs and import taxes
Buyers are responsible for any customs and import taxes that may apply. I'm not responsible for delays due to customs.
Payment Options
Returns & Exchanges
I gladly accept returns
Just contact me within: 14 days of delivery
Ship items back to me within: 21 days of delivery
I don't accept exchanges or cancellations
But please contact me if you have any problems with your order.
The following items can't be returned or exchanged
Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:
- Custom or personalized orders
Conditions of return
Buyers are responsible for return shipping costs. If the item is not returned in its original condition, the buyer is responsible for any loss in value.
Frequently Asked Questions
IMPORTANT NOTE ON SHIPPING
FOR EXISTING INVENTORY: Free shipping to USA ONLY. For international sales, I will pack it and ship to you using your FedEx, UPS or DHL account number.
FOR CUSTOM ORDERS: Shipping is not included in the price. I will pack it and charge only the shipping to you using your FedEx account or credit card.
FOR "ON SALE" ORDERS: Shipping is not included in the price. I will pack it and charge only the shipping to you using your FedEx account or credit card.
Custom and personalized orders
Pricing for a custom order may differ from the price of something similar. Each piece is unique and the time I spend on it could affect the price. I will quote a price when we agree to work together and that will not change.
PLEASE NOTE: Shipping is not included in the price. I will pack it and charge only the shipping to you using your FedEx account or credit card.